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Delivery
1. Depending on the size of your order will be shipped via parcel or freight forwarder.
2. We ship by default only to the countries listed below. The applicable shipping costs can be found in the table below. If you wish shipment to another country, then please send us an email (bestellung@cop-gmbh.de) and tell us the item the amount of product and the shipping address and the corresponding zip code of the destination. We will then notify you shortly whether we can ship to the requested country and quote you for the shipping cost as we have to obtain quotes for shipping to countries not listed below from our carrier.
3. Deliveries to non-EU countries may be subject to additional costs such as customs or import tax.
Delivery Times
I. Delivery time Germany and Austria
The delivery time is max. five business days. On Sundays and holidays there is no delivery. If an item is not in stock or not available immediately and the delivery time extended, the customer will be notified for this item.
II. Delivery time all other countries
The delivery time is up to two weeks. On Saturdays, Sundays and public holidays there is no delivery. If an item is not in stock or not available immediately and the delivery time extended, the customer will be notified for this item.
Information to calculate the delivery date
The deadline for delivery begins when paying in advance on the day after the payment order to the remitting bank or for other payments on the day to run after the contract and ends with the end of the last day of the period. If it falls on a Saturday, Sunday or a public holiday at the delivery state approved the last day of the period, occurs the next business day in the place of such a day.
Shipping Options
We ship with UPS and DHL or to DHL Packstation (only Germany).
Note: delivery takes place at UPS only from Monday to Friday - No service on Saturdays, Sundays and public holidays!
Delivery by DHL also on Saturdays!
Austria ships exclusively via DPD!
Shipping Costs
Deliveries to non-EU countries may be subject to additional costs such as customs or import tax.
I. Shipping Costs for Germany and Austria
- The shipping and processing flat rate for small orders up to a gross goods value of up to 39.00 EUR is a flat rate of 4.99 EUR.
- From a total goods value including VAT of 39.01 EUR we will provide FREE SHIPPING within Germany and Austria.
II. International shipping costs (excluding austria)
Please note that cross-border deliveries may incur other charges, in the form of customs duties, which are to be borne by you.
International shipping costs
ZONE 1: EU countries
All prices including VAT.
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Republic of Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Monaco, Poland, Portugal (excluding Azores and Madeira), Romania, Sweden, Slovakia, Slovenia, Spain (excluding Canary Islands, Ceuta, Melilla), Czech Republic, Hungary
Order value
up to 50.00 EUR
50.01 to 250.00 EUR
250.01 to 500.00 EUR
from 500.01 EUR
Shipping vost
17.99 EUR
12.99 EUR
7.99 EUR
free shipping
ZONE 2: United Kingdom
All prices excluding VAT.
England, Scotland, Wales, Northern Ireland
Order value
up to 100.00 EUR
100.01 to 400.00 EUR
400.01 to 600.00 EUR
from 600.01 EUR
Shipping cost
21.99 EUR
16.99 EUR
11.99 EUR
free shipping
ZONE 3: European Third Countries (Non-EU)
All prices excluding VAT.
Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino, Switzerland
Order value
up to 100.00 EUR
100.01 to 400.00 EUR
400.01 to 600.00 EUR
from 600.01 EUR
Shipping cost
34.99 EUR
29.99 EUR
24.99 EUR
free delivery
Deliveries to non-EU countries may be subject to additional costs such as customs or import tax.