Delivery

1. Depending on the size of your order will be shipped via parcel or freight forwarder. 

2. We ship by default only to the countries listed below. The applicable shipping costs can be found in the table below. If you wish shipment to another country, then please send us an email (bestellung@cop-gmbh.de) and tell us the item the amount of product and the shipping address and the corresponding zip code of the destination. We will then notify you shortly whether we can ship to the requested country and quote you for the shipping cost as we have to obtain quotes for shipping to countries not listed below from our carrier.

3. Deliveries to non-EU countries may be subject to additional costs such as customs or import tax.  

Delivery Times

I. Delivery time Germany and Austria

The delivery time is max. five business days. On Sundays and holidays there is no delivery. If an item is not in stock or not available immediately and the delivery time extended, the customer will be notified for this item. 

II. Delivery time all other countries

The delivery time is up to two weeks. On Saturdays, Sundays and public holidays there is no delivery. If an item is not in stock or not available immediately and the delivery time extended, the customer will be notified for this item. 

Information to calculate the delivery date

The deadline for delivery begins when paying in advance on the day after the payment order to the remitting bank or for other payments on the day to run after the contract and ends with the end of the last day of the period. If it falls on a Saturday, Sunday or a public holiday at the delivery state approved the last day of the period, occurs the next business day in the place of such a day.

Shipping Options

We ship with UPS and DHL or to DHL Packstation (only Germany).

Note: delivery takes place at UPS only from Monday to Friday - No service on Saturdays, Sundays and public holidays!

Delivery by DHL also on Saturdays!

Austria ships exclusively via DPD!

Shipping Costs

Deliveries to non-EU countries may be subject to additional costs such as customs or import tax.

I. Shipping Costs for Germany and Austria
  • The shipping and processing flat rate for small orders up to a gross goods value of up to 39.00 EUR is a flat rate of 4.99 EUR.
  • From a total goods value including VAT of 39.01 EUR we will provide FREE SHIPPING within Germany and Austria.

    II. International shipping costs (excluding austria)

    Please note that cross-border deliveries may incur other charges, in the form of customs duties, which are to be borne by you. 

    International shipping costs

    ZONE 1: EU countries

    All prices including VAT.

    Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Republic of Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Monaco, Poland, Portugal (excluding Azores and Madeira), Romania, Sweden, Slovakia, Slovenia, Spain (excluding Canary Islands, Ceuta, Melilla), Czech Republic, Hungary

    Order value

    up to 50.00 EUR

    50.01 to 250.00 EUR

    250.01 to 500.00 EUR

    from 500.01 EUR

    Shipping vost

    17.99 EUR

    12.99 EUR

    7.99 EUR

    free shipping

    ZONE 2: Northern Ireland

    All prices including VAT.

    In accordance with the Northern Ireland Protocol, goods deliveries to Northern Ireland are subject to EU VAT rates.

    Order value

    up to 100.00 EUR

    100.01 to 400.00 EUR

    400.01 to 600.00 EUR

    from 600.01 EUR

    Shipping cost

    25.99 EUR

    19.99 EUR

    13.99 EUR

    free shipping

    ZONE 3: United Kingdom (w/o Northern Ireland)

    All prices excluding VAT.

    England, Scotland, Wales

    Order value

    up to 100.00 EUR

    100.01 to 400.00 EUR

    400.01 to 600.00 EUR

    from 600.01 EUR

    Shipping cost

    21.99 EUR

    16.99 EUR

    11.99 EUR

    free shipping

    ZONE 4: European Third Countries (Non-EU)

    All prices excluding VAT.

    Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino, Switzerland

    Order value

    up to 100.00 EUR

    100.01 to 400.00 EUR

    400.01 to 600.00 EUR

    from 600.01 EUR

    Shipping cost

    34.99 EUR

    29.99 EUR

    24.99 EUR

    free delivery

    Deliveries to non-EU countries may be subject to additional costs such as customs or import tax.