Information on the authenticity of reviews

Information on the authenticity of product reviews

Each consumer rating is checked for authenticity before it is published, to ensure that ratings only come from consumers who have actually purchased/used the rated products.

We offer our customers two ways to submit a product review.

Option 1: The verification is done by sending individualized links to consumers after completing an online order, which lead to an online rating form and which ensure that access to the rating function is only granted to those consumers who have actually purchased a product.

Option 2: The verification is done by making the possibility of submitting a review dependent on prior registration in a registered customer account from which a purchase was made.

Information on the authenticity of customer reviews (shop vote)

Our company collects ratings via the independent service provider SHOPVOTE. SHOPVOTE uses automatic and manual measures to verify ratings.

Information on the authenticity of customer ratings on SHOPVOTE can be found here.